Throughout Edward Ballo’s career he has had to improve poor program conditions. Because of the necessity to improve programs, Edward earned his Project Management Professional (PMP) designation. He did this so that he could take key program components that needed improvement and use project management philosophies to elevate the programs to the next level. Not only does a healthy program make it easier for the next program manager to learn the program, but it also reduces risk to the program. Edward has done this in much the same fashion as compliance recovery, except program recovery does not necessarily involve the regulators.
An example of program recovery was when it was learned that employees were becoming injured in the workplace while serving in remote locations, whether it was by themselves, or in small groups. Employees were assigned to a function that required them to work in remote locations. It became apparent, through performing root cause analysis that the employees involved were seasoned combat veterans that recently returned from the Middle East. They were poorly trained during new employee orientation and in safe working practices in the field. In addition, the employees considered getting injured at work part of the cost of doing their job. After learning this, a safety stand down was conducted. An in depth review of all company locations were identified, and leaders were selected and given the training and responsibility to focus on workers safety and health. They were also given additional pay for taking on more responsibility.
Following the improvements made, the company leadership took more trips to the remote locations which were both announced and unannounced. By doing this, the company went from three incidents the first year, to zero during the next two years. In addition to other improvements, the business received an award by the Aerospace Industries Association for the most improved safety performance for that year.
Contact Edward Ballo with e3s Consulting for assistance with recovery of your program.